Springfield Police Department

Re-Opening Guidelines for the Springfield Police Department

New LTC Applications by Appointment Only

The Springfield Police Department will resume allowing one person at a time in the lobby of 130 Pearl Street for new License to Carry (LTC) and Firearms Identification Card (FID) applications by appointment only.

Beginning Monday March 1st, 2021, the Springfield Police Department’s Clerk’s office will be open Monday, Wednesday and Friday between 9am-11am and 1pm-3pm & Tuesday and Thursday between 9am-12pm and 1pm-6pm for new LTC & FID applications by appointment only.  

To make an appointment you can call the clerk’s office at 413-787-6310.  

You can continue to renew your LTC or FID card by mail.  These requests will be handled on a daily basis as time allots.  Renewal forms for LTC and FID cards are accepted by mail or certified mail, information and renewal forms are available on our website - https://www.springfield-ma.gov/police

Accident or Incident reports can be picked up in person.  If you are unable to come in person, please call the Clerks Office at 413-787-6310.

Licensing information for hawker, peddler, ice cream vendor, 90 day letters and door to door sales can be found on the website https://www.springfield-ma.gov/police and forms can be mailed to the clerk’s office, or dropped off in person during business hours.  

Springfield Police Department Contact Information:

Website: https://www.springfield-ma.gov/police

Clerk’s Office Phone #: 413-787-6310
Clerk’s Office FAX #: 413-787-6519
Non-Emergency Incident Report Line #: 413-750-2525
Non-Emergency #: 413-787-6300
Emergency #: 911

Springfield Police Department
Attention Clerk’s Office
130 Pearl Street
Springfield, MA 01105

C3 Policing

C3 Policing
Counter Criminal Continuum Policing

The Springfield Police Department and Massachusetts State Police C3 teams facilitate unity of effort and criminal intelligence gathering by, with, and through interagency, community, and private enterprise cooperation in order to detect, disrupt, degrade  and dismantle criminal activity.

The essential goals of C3 Policing:

  • Create safe and secure environment
  • Promote and foster community relationship/partnership with local,
  • State Police, community leaders and local organizations
  • Reduce gang activity and violence
  • Establish positive and effective youth/parental programs
  • The C3 policing effort will be based in four geographical areas of the city of Springfield.
  • The assigned Springfield Police Sergeants and officers will work in different day off groups, 4p-12a

The goals of C3 policing will be achieved through citizen and business interactions through the use of community meetings, walking and bike patrols, availability of officers through phone calls and office visits. Events like coffee with the cops, youth sports events, community picnics, etc.

The State Police have Troopers in each sector who work days, ordinance officers are assigned to each sector along with Sheriff's Department officers who will attempt to spread the information and encourage participation in the community meetings.

The Commanding Officer of the North End, Mason Square, and Forest Park C3 policing is Captain David Martin, telephone  726-8346.

Special Note on Meetings in Relation to Covid-19 Pandemic

To ensure social distancing during this COVID-19 pandemic, all Springfield Police Department C-3 and Beat Management/Sector physical (in-person) meetings will be cancelled until further notice. 

Some sectors have been meeting via video conferencing, including the use of the Zoom application.

If you have any questions, comments or concerns please call or email the Springfield Police Department's Community Liaison Suehaley Arce at 413-787-6359 or sarce@springfieldpolice.net.

Stay safe out there and please adhere to all social distancing recommendations to not only keep yourself healthy but anyone you come in contact with.

The four sectors and their respective meeting schedules:

North End C3 weekly meeting is held each Thursday at 11 AM.  

The location alternates each week, between 101 Lowell St and the Sacred Heart Church at 395 Chestnut Street.

North End C3 Supervisor:  Lt. Julio Toledo  413-426-3095

Mason Square C3 weekly meeting is held at the Mason Square Library at 765 State Street, every Tuesday at 11 AM.

There is also a meeting every second and fourth Tuesday at 6 PM at the Old Hill Council office at 99 Eastern Ave. (Contact the C3 Sergeant to confirm the meeting will take place.)

Mason Square C3 Supervisor:  Sgt. Derek Cook 413-278-3013

Forest Park  C3 weekly meetings are held every Monday at 10 AM at Calvary's Love Church, 17-19 Oakland Street, and every Thursday at 6 PM at the Holy Name Social Center, 53 Alderman Street.

Forest Park C3 Supervisor:  Lt. Julio Toledo  413-426-3095

South End  C3 (Metro Unit) meetings are held on Wednesdays at 11 AM, and the third Thursday of the month at 6 PM, at the South End Citizens Council, 510 Main Street.  

South End C3 / Metro Unit: Sgt. Brian Elliott and Sgt. Matthew Benoit

C3 Supervisors and Officers will combine cruiser patrol with walking and bicycle patrols to best serve the areas they work.  They are committed to serving the community and providing activities, both services and athletic activities to those communities.

Mission Statement

"To provide public safety and to contribute to the quality of life for the citizens of the City of Springfield by protecting, serving and working with the community to develop philosophies which promote equity and establish partnership between citizens and police to enhance law enforcement, aid in the prevention of crime, and preserve the public peace."

Crime Maps & Submit Tips

CityProtect provides up-to-date Springfield crime information on an easy to use map.

Residents can explore the crime map and can also submit anonymous tips.  More information

Community Meetup Spot

Police Headquarters, 130 Pearl Street

Community Support

Learn more about how you can help the SPD as a crime stopper or with anonymous information to resolve crimes in the City.

Visit us on Facebook for the latest news.

Community Policing

City policing is organized by sectors. The sectors are labelled A through I.

SectorsA,B,C,D and G cover Memorial Square, Liberty Heights, East Springfield, Indian Orchard, Pine Point and Boston Road.  Sectors A,B,C,D,and G comprise the North District.

Sectors E & F cover Metro Center, McKnight, Bay, Upper Hill, Old Hill, Six Corners and the South End.  Sectors E & F comprise the Central District.

Sectors H & I cover Forest Park, East Forest Park and Sixteen Acres. and the Outer Belt.  Sectors H & I comprise the South District.

Learn more about Community Policing.


Page last updated:  Friday, July 23, 2021 01:11 pm